Privacy Policy
How we collect, use, and protect your personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
About This Policy
This Privacy Policy describes how Solar Estate & Equity SDN. BHD. (SSM: 202501053659 / 1655065-K), together with our sister company Solar EPC Development Ltd. (SEPC), collects, uses, discloses, and protects your personal data.
We are committed to complying with the Personal Data Protection Act 2010 (PDPA) and all applicable Malaysian data protection regulations. This policy applies to all personal data collected through our website, forms, communications, and business interactions.
By accessing our website or providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy.
What We Collect
We collect different types of personal data depending on how you interact with us.
Contact Information
Name, email address, phone number, mailing address, and other contact details you provide through our forms or communications.
Investment Data
Investment preferences, portfolio information, financial objectives, risk tolerance, and transaction history related to our services.
Business Information
Company name, registration number, job title, industry, and other professional details for corporate investors and partners.
Technical Data
IP address, browser type, device information, operating system, and access timestamps collected automatically when you visit our website.
Cookies & Analytics
Website usage patterns, page views, navigation paths, and interaction data collected through cookies and similar technologies.
Communications
Records of correspondence, enquiries, feedback, and any other information you provide when contacting us via email, phone, or forms.
How We Use Your Information
Service Delivery
To process your enquiries, manage investment accounts, provide project updates, and deliver the services you have requested.
Regulatory Compliance
To comply with applicable laws, regulations, and guidelines issued by Malaysian authorities including the Securities Commission, Bank Negara Malaysia, and the Companies Commission.
Business Operations
To manage our business operations, conduct due diligence, perform risk assessments, and maintain accurate records as required by law.
Communications
To send you updates about your investments, project milestones, market insights, and relevant opportunities — with your prior consent where required.
Security & Fraud Prevention
To protect our website, systems, and users from fraud, unauthorised access, and other security threats.
Website Improvement
To analyse website usage, improve our services, and enhance the user experience based on aggregated and anonymised data.
Legal Basis for Processing
Under the PDPA 2010, we process your personal data based on the following legal grounds.
Consent
Where you have given us explicit consent to process your personal data for specific purposes, such as receiving marketing communications.
Contractual Necessity
Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request, such as processing investment applications.
Legal Obligation
Where processing is required to comply with Malaysian law, regulatory requirements, court orders, or other legal obligations.
Legitimate Interest
Where processing is necessary for our legitimate business interests, such as fraud prevention and website security, provided these interests do not override your rights.
Who We Share Data With
We do not sell your personal data. We may share data with the following parties only as necessary.
Service Providers
Trusted third-party providers who assist with website hosting (Cloudflare), email services, IT support, and payment processing — bound by data protection agreements.
Regulators & Authorities
Malaysian regulatory bodies including the Securities Commission (SC), Companies Commission (SSM), Bank Negara Malaysia (BNM), and the Inland Revenue Board (LHDN) where required by law.
Professional Advisors
Legal counsel, auditors, accountants, and consultants who require access to personal data to provide their professional services to us.
SEPC (Sister Company)
Solar EPC Development Ltd. (Bangladesh) for cross-border project coordination and operational purposes, subject to equivalent data protection standards.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
| Data Category | Retention Period |
|---|---|
| Contact form enquiries | 2 years from submission |
| Investment records | 7 years after relationship ends |
| Financial & tax records | 7 years (per Malaysian tax law) |
| Website analytics | 26 months (aggregated) |
| Email communications | 3 years from last interaction |
| Newsletter subscriptions | Until consent is withdrawn |
After the retention period expires, your data will be securely deleted or anonymised so that it can no longer be associated with you.
Your Rights Under PDPA
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data.
Right of Access
You may request access to the personal data we hold about you and obtain a copy of such data.
Right to Correction
You may request that we correct any inaccurate, incomplete, misleading, or outdated personal data.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time by contacting us.
Right to Prevent Processing
You may request that we stop processing your personal data for direct marketing purposes.
Right to Be Informed
You have the right to be informed about the collection, use, and disclosure of your personal data.
Right to Complain
You may lodge a complaint with the Personal Data Protection Commissioner if you believe your rights have been violated.
Cookie Policy
Our website uses cookies and similar technologies. For full details, see our Cookie Policy.
Essential Cookies
Always ActiveRequired for website functionality, security (Cloudflare), and session management. These cannot be disabled.
Analytics Cookies
OptionalHelp us understand how visitors use our website by collecting anonymised usage data. Enabled only when analytics is active.
Preference Cookies
OptionalRemember your settings and preferences (such as language or region) to provide a personalised experience.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website
- Cloudflare security headers and DDoS protection
- Access controls limiting personal data access to authorised personnel only
- Regular security reviews and vulnerability assessments
- Secure data storage with encryption at rest where applicable
While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
When we make significant changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact us.
Solar Estate & Equity SDN. BHD.
SSM: 202501053659 (1655065-K)
No.10 Jalal Palma 2/2D, Twin Palms, Sungai Long, Kajang, Selangor
For data protection enquiries: info@solarequity.com.my
Complaints: If you are dissatisfied with our handling of your personal data, you may lodge a complaint with the Personal Data Protection Commissioner at www.pdp.gov.my.
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